Integrating Ring Central

Important Note:
  • The Teamflow user e-mail address must be the same as the Ring Central account that will be used. 
  • Someone that is an admin must be the first person to link their account. Otherwise, there will be an error during the authorization flow.
  1.  Click on the settings button, which you can find when you hover your mouse over your avatar.


  2. In the modal that appears, please click Link Ring Central Account button.



  3. You will be redirected to your Ring Central account. Please follow the steps to authorize your account.
  4. Once you've authorized your account, a new window will pop up that shows you are now connected to Ring Central. Press Close.



  5. If you receive an error on this page, please reach out to support@teamflowhq.com. One of our engineers will look into it.
  6. Connect a headset to their computer so that your computer audio is using the headset for both input and output.
  7. In Teamflow, make sure your Microphone (Mic) and Headset (Audio) are both set to the correct headset.
  8. In Teamflow, click on 'Share' on the toolbar, then;
    1. Click on the Chrome Tab on the right of the modal
    2. Ensure the Salesloft tab is selected
    3. Toggle 'Share tab audio' at the bottom left of the modal

  9. Now Ring Central should show up in your office 🥳 

  10. That's it! All calls should sync your status to blank, dialing, or on a call. Happy calling 😎